Service business management software
Run contracts, service, and billing as one connected system.
SERVANTA unifies customers, contracts, scheduling, field execution, billing, and collections — so nothing falls through the cracks.
- Tenant isolationEach company's data is kept separate.
- Role-based accessPeople see only what their role allows.
- Audit trailKey actions recorded with who and when.
- Arabic & EnglishFull right-to-left support built in.
How it connects
One system, from first contract to final payment
Every service you deliver traces back to a contract, and every invoice traces back to verified work. No spreadsheets reconciling three systems after the fact.
Customer & CRM
One record per client with contacts, sites and history, shared by every other module.
Learn more: Customer & CRMContracts & Documents
Contract value, terms, covered services and renewal dates, tracked in one place.
- Contract management
- Contract types
- Renewals
- Legal clauses
- Electronic signature
- Multi-party signing
- Signature evidence and contract finalization
Operations
Assign work to the field, record completion on site, and verify it before billing.
Learn more: OperationsFinance
Invoices raised against completed, verified work under the right contract.
Learn more: FinanceVisibility
One view of the items that need attention across the operation.
- Command Center
- Dashboard indicators and alerts
- Reports
- Advanced business reports
- Notifications
- Global search
Governance
Each company's data is kept separate, and people see only what their role allows.
- Authentication
- Multi-tenant isolation
- Organizations and branches
- Users and roles
- Role-based access control
- Audit logs
Command Center
What the Command Center shows
The questions a manager asks every day, and where the answer comes from.
A read-only view built from the records in every other module: what needs attention, what is overdue and what is coming up, each linking to the record behind it.
What needs attention now?
An attention list of the items waiting on someone, each linking to its record.
What is overdue?
Overdue invoices and delayed services, surfaced before they age further.
What is coming up?
Contracts approaching their end date and due for renewal.
What is the workload?
Work orders waiting to be assigned, and approvals waiting for a decision.
How are customers doing?
Customer 360 shows each customer's contracts, work, invoices and documents.
Where do revenue and collections stand?
Financial indicators, shown only to people with financial access.
How it works
From contract to collection, step by step
The core loop of a service business, in one place.
1. Set up your contract
Define the customer, sites, services, and terms once.
2. Schedule the work
Plan recurring visits and on-demand jobs.
3. Execute in the field
Technicians receive work orders and record completion.
4. Bill and collect
Invoice against completed work and follow up on payment.
Solutions
Designed around how service businesses work
The same capabilities, framed around your operation.
Facilities Management
Keep recurring maintenance contracts, site visits, and billing in one place.
Multi-Branch Service Operators
Run every branch on the same process, with one view across all of them.
Contract-Based Service Providers
Tie every visit and every invoice back to the agreement it belongs to.
Yes. The platform is built as a multi-tenant system in which each company's data is isolated from every other company's. Access is controlled by role, and key actions are recorded in an audit log.
Yes — SERVANTA's scheduling engine supports both recurring contract-based services and one-off on-demand work within the same operational view.
Plans differ in the capabilities and number of users they include, so you can start with what you need and move up as you grow. See Pricing for current plans, or talk to our team about your operation.
Yes. The platform is fully bilingual in Arabic and English, with right-to-left layouts for Arabic.
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